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Emma Richardson

Emma has worked for registered providers for the past 18 years within both Supported and General Housing stock and specifically within the Newlon Group for last 14 years. Having moved from Newlon as an income officer in 2012,  Emma has progressed into various management roles within Outward. She is responsible for ensuring that all housing stock is of a decent standard, comfortable and safe.

The Housing department work with a number of partner landlords across nine London Boroughs. Emma is responsible for the Housing department and all compliance in relation to rent collection, service charges, and buildings Health and Safety.

She is committed to providing homes to tenants and service users that empower people to live independently.