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Outward is committed to providing a website which is accessible to everyone. We continually make improvements to the accessibility and usability of this site, based on available standards and guidelines, as well as feedback from the people we support and website visitors.

Accessibility standards

We try to ensure this website conforms to current Web Content Accessibility Guidelines. We use standard templates and style guidelines in order to strive for the highest possible accessibility. However, due to the dynamic nature of this website, it is not possible to guarantee all areas of the site are at the same level of overall accessibility.

We have checked to make sure that the colours we use are still visible for those with sight impairments such as colour blindness. However, if you find that the text is not clear enough then please get in touch, and we will try to assist you in accessing our information.


Zoom to make text larger

If you want to make the text on our website larger, you can use keyboard shortcuts to do so:

On a PC hold down the ctrl key and press the plus (+) key to zoom in or the minus (-) key to zoom out.

On a Mac hold down the command key and press the plus (+) key to zoom in or the minus (-) key to zoom out.


Using a screen reader

If you have issues with your eyesight or difficulty reading, then you may wish to download and use a free screen reader such as NVDA. This software will read the text on the screen to you, with a choice of languages.

Alternative formats

If you experience any difficulties with our website, need assistance in another language or want information in an alternative format, such as Braille, then please call 0208 980 7101 or email