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Support Worker – Supported living Services – Islington & Tower Hamlets

Key Information

Job Ref
Job Type
Closing Date
27th March 2022
Tower Hamlets & Islington
£21,497 per annum (£10.85/hour) moving up to £21,835 per annum (£11.05/ hour) from 1st May 2022
Contract Hours


Support Workers – Islington and Tower Hamlets

Salary: £21,497 per annum pro rata (£10.85 per hour)

Contract: 3 Fixed 38 Hour per week, 1 part time role AND flexible Zero hours contracts


About Outward

For more than 40 years, Outward has been providing high-quality support and care services to vulnerable people in London and has grown from strength-to-strength. We believe in engaging, enabling and empowering the people we support to make positive choices, take advantage of opportunities and live the lives they want.

About the Role

We have a number of exciting opportunities for fixed and flexible staff to join us in our supported living services for adults with learning disabilities and autism in Islington and Tower Hamlets.

We are looking for enthusiastic, creative and committed individuals to join our team and previous experience of supporting vulnerable adults would be an advantage.

The role involves providing day to day support with daily living tasks, activities and making full use of community opportunities. Every day is different as a support worker; you might be swimming, socialising, or supporting someone to find a college, learn to hoover, or work their laptop… but whatever you do, the people we support are always at the heart of your working day.

If you feel you can bring experience and a commitment to supporting people to meet their full potential, then we want to hear from you.

Skills, values and expertise you will need:

  • You will share our values of Enabling, Empowering and Engaging
  • Experience of providing sensitive, person-centred support to vulnerable adults
  • Experience of team work
  • Good IT skills

The people we support need staff who are:

  • Patient, understanding and caring
  • Vibrant, enthusiastic and fun
  • Energetic, flexible and have a positive “can do” attitude at all times
  • Willing and able to actively support involvement in a wide range of community and social activities
  • Able to communicate with different people using a variety of approaches
  • Able to follow guidelines to help achieve a consistent approach

All posts will involve working evenings, weekends and bank holidays. You will be provided with comprehensive training and be supported every step of the way to develop your career with us.

Positive behaviour Support

Outward Housing supports people who are known to present behaviours of concern by using the Positive Behaviour support model because PBS puts the person first.

PBS is pro-active and the main focus is getting the environment right for the individual, rather than responses/reactions following challenging behaviour and on better supporting the person through improving their quality of life.

PBS approaches are based on a set of values of enabling inclusion, choice, participation and equality of opportunity. PBS is about working in partnership with the person, their family, staff and professionals.

Existing knowledge/experience in following the PBS approach would be beneficial but not essential as we do provide extensive training. A shared value of understanding and supporting a person’s behaviour and finding ways to work with them to improve this is essential.


We value everything our support workers do for the people we support, so we provide a great benefits package such as:

  • Flexible working hours that will give you the work life balance that is right for you
  • Up to 25 days annual leave plus bank holidays (pro rata for part time)
  • Computing Scheme
  • Credit Union Scheme
  • Cycle-to-Work Scheme
  • Death in Service Benefit
  • Health Assured – Employee Assistance Programme
  • Blue Light Card
  • Eye care Vouchers
  • Flu Jab Reimbursement
  • Long Service Awards
  • Pension Scheme
  • Purchase Additional Annual Leave
  • Refer-a-Friend Scheme
  • Retirements
  • Loans (including season tickets and parking permit loans)

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsided by Outward.

How to Apply

If you think you have the necessary skills and the right attitude please complete an Application form telling us about your experience on our Recruitment Portal by following the link below:

The closing date for all applications is 27th March 2022

Interviews will be held week beginning 4th April 2022

We are committed to equal opportunities and welcome applications from all sections of the community.