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Support Worker – Albert Cottages

Key Information

Job Ref
Job Type
Closing Date
7th September 2022
Albert Cottages, Whitechapel, Tower Hamlets
£21,894.00 per annum, £11.05 per hour
Contract Hours


About Outward

For more than 40 years, Outward has been providing high-quality support and care services to vulnerable people in London and has grown from strength-to-strength. We believe in engaging, enabling and empowering the people we support to make positive choices, have genuine control over their lives, play an active role in the community, take advantage of opportunities to develop as individuals and live the lives they want.

About the Role

The service provides excellent support for people with mental health and learning disabilities who wish to learn the skills to live more independently. We are looking for an enthusiastic and committed Support Worker to provide high quality care and support services to the people we support with mental health and learning disabilities.

You will support people with their day to day life, to learn new skills and develop confidence and independence.

We expect from you:

  • Excellent team player
  • Experience in supported living or willingness to learn
  • Having the ability to build positive relationships with people we support and their families
  • Good communication skills
  • Being creative and empowering in your support practise
  • Having the resilience for supporting people and embracing positive behaviour support.

As a support worker, your duties will include

  • Provide support to individuals in line with agreed support plans
  • Coordinating packages of care and support for individuals and supporting individuals with reviews of support and any needs for long term care or support
  • Demonstrate good IT skills and be able to record information clearly and professionally
  • Good verbal communication skills; be able to liaise professionally with a range of external stakeholders, care managers, health professionals, other services and providers of support, and family members of customers.
  • Delivering a service that promotes and support choice, empowers individuals, helps people take control of their own support care, and increases their independence and self-determination.
  • Putting the person we support at the heart of your work, promoting each individual’s needs for independence, well-being and dignity
  • Flexible approach to working shifts patterns, whi9ch will include evening and weekends hours and bank holidays
  • To contribute in the compilation of essential documents

We are a forwarding thinking organisation, committed to providing the best support possible to vulnerable people, therefore you will be provided with comprehensive training and will be supported every step of the way to develop your career with us.


We value everything our staff do for the people we support, so we provide a great benefits package:

  • Up to 25 days annual leave plus bank holidays (pro rata for part time)
  • Computing Scheme
  • Cycle-to-Work Scheme
  • Health Assured – Employee Assistance Programme
  • Blue Light Card
  • Eye care Vouchers
  • Flu Jab Reimbursement
  • Pension Scheme

For a Comprehensive list of all our benefits, please visit our website

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsidised by Outward.

How to Apply

If you think you have the necessary skills and the right attitude please complete an Application form telling us about your experience on our Recruitment Portal by following the link below:

The closing date for all applications is 7th September 2022

Interviews will be held on 14th September 2022

We are committed to equal opportunities and welcome applications from all sections of the community.