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Senior Support Worker Waking Nights – Young People’s Services

Key Information

Job Ref
Job Type
Closing Date
21st February 2023
Hackney, London
£11.05 per hour
Contract Hours
Flexi – Zero Hours


About Outward
Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We strive to provide innovative and responsive housing and support services that promote choice and independence for people with a variety of needs including; young people, adults with learning disabilities, autism and older people.

About the Role
We are now looking for enthusiastic, creative and committed individuals to join the team working in our Young People’s Service. The young people referred to our service face many challenges and deserve an enthusiastic staff team committed to supporting them to look forward to a promising future. A key element of this waking night post is to ensure the schemes remain safe and secure for all the residents. We also require all our staff to have empathy with the issues young people face and therefore strong applicants will have some experience of supporting young people to address issues such as low self-esteem, managing conflict and their own personal safety, particularly in relation to their night time activities and managing the behaviour of their guests. If you feel you have these skills and experience, and can bring a fresh approach and a commitment to supporting young people to meet their full potential, then we want to hear from you.
Areas of work include:
• Carry out night patrol duties within the Hackney Young Peoples Service.
• Maximise the safety and security of young people and the schemes during the night.
• Provide support to the young people during the shift.
• Be based at one scheme for the shift, and respond to emergencies at other Outward YP schemes, which may necessitate visiting.
• Complete building checks at the beginning, during and end of each shift and record on the handover notes any concerns and tasks to be actioned. If emergency repairs arise during your shift, report to the landlord’s repairs service and give access to contractors.
• During every shift, keep communal areas tidy and free from clutter / litter; clean all communal areas once a week.

We are looking for 2 flexi staff to become a regular part of the Young People’s Team, to provide cover for the Waking Night Service, when the fixed staff are on annual leave or sick. All posts will involve working evenings, weekends and bank holidays. You will be provided with comprehensive training and be supported every step of the way to develop your career with us.

Employee Benefits include:

Outward has a comprehensive selection of benefits including:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
• Comprehensive Learning & Development Programme
• Computing Scheme
• Credit Union Scheme
• Cycle-to-Work Scheme
• Death in Service Benefit
• Health Assured – Employee Assistance Programme
• Eye care Vouchers
• Flu Jab Reimbursement
• Long Service Awards
• Pension Scheme
• Purchase Additional Annual Leave
• Refer-a-Friend Scheme
• Retirements
• Loans (including season tickets and parking permit loans)
• Blue Light Card

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. If the post you apply for involves working with or having access to children and young people, adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

To Apply

If you think you meet the requirements of the role then please submit an application form detailing how by referring to the job description and person specification. You can do this by following the link below:

The closing date for all applications is 9am on 21st February 2023
Interviews will be held Week commencing 27th February 2023

Outward is committed to equality and diversity and welcomes applications from all sections of the community.