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Housing Support Officer

Key Information

Job Ref
Job Type
Temporary - Fixed term
Closing Date
28th September 2022
Hackney, E5
£23,854 per annum
Contract Hours


About Us

Outward (Housing) is a vibrant and inclusive charity providing care, supported housing, respite breaks and community support services to more than 450 people with learning disabilities, autism or other support needs due to age, circumstance or disability. We have been operating successfully for over 45 years, are part of the Newlon Group and work predominantly across North and East London.

We employ more than 400 people, provide services in 9 London boroughs and work with many community volunteers who support our charitable activities.

We believe every person should have the opportunity to be valued, active and contributing participants in local communities; living the life they choose and breaking down barriers they face, by support which engages, enables and empowers people towards further independence.

The Role

We are currently looking for an enthusiastic, creative and committed person to join our staff team at Century Court, one of our Older People Services in Hackney providing support to our older residents who have diverse range of support needs, including some with learning disabilities. The post will be a temporary till September’ 23 whilst the substantive post holder is acting up as Scheme Manager.

You will carry out a range of duties including; support planning, risk assessing, managing voids / lettings, taking responsibility for reporting repairs and H&S issues and dealing with enquiries from our residents, their families and contractors. We work alongside the Hackney care team, so effective interpersonal skills are a must.

The successful applicant will be expected to provide a high quality customer service to internal and external stakeholders. You must have good IT skills, the ability to co-ordinate and manage workloads effectively, and the experience of working with other team members to ensure that team objectives and targets are met. We are particularly keen to recruit someone who can demonstrate a “can-do” attitude, who is happy to multi-task in a busy environment.

If you would like a new challenge, feel you can bring a fresh approach, some new ideas and a commitment to supporting vulnerable people to have genuine control over their lives, then we want to hear from you.


We value everything our staff do for the people we support, so we provide a great benefits package such as:

  • Flexible working hours that will give you the work life balance that is right for you
  • Up to 25 days annual leave plus bank holidays (pro rata for part time)
  • Computing Scheme
  • Credit Union Scheme
  • Cycle-to-Work Scheme
  • Death in Service Benefit
  • Health Assured – Employee Assistance Programme
  • Blue Light Card
  • Eye care Vouchers
  • Flu Jab Reimbursement
  • Long Service Awards
  • Pension Scheme
  • Purchase Additional Annual Leave
  • Refer-a-Friend Scheme
  • Retirements
  • Loans (including season tickets and parking permit loans)

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsided by Outward.

To Apply

If you think you have the necessary skills and the right attitude please complete an Application form by following the link below. Please details how you feel you meet the requirements of the post by referring to the job description.

The closing date for applications is 9am on Thursday 28th September 2022.

Shortlisted candidates will be invited to attend an interview week commencing Monday 10th October 2022.

If you would like to find out more about the post, please contact Scheme Manager Bosola Oluwadare on 0208 442 9884.

We are committed to equal opportunities and welcome applications from all sections of the community.