Skip to main content

Housing Assistant

Key Information

Job Ref
HA - NH
Job Type
Permanent
Closing Date
7th September 2022
Location
Head Office, London, N17 and across various Outward services in North & East London
Salary
£24,641 per annum FTE
Contract Hours
Full-time
Documents

Description

About Outward

Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We strive to provide innovative and responsive housing and support services that promote choice and independence for people with a variety of needs including; young people, adults with mental health support needs, learning disabilities, autism and older people.

About the Role

Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support our client groups?

Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We provide innovative and responsive housing, care and support services that promote choice and independence for people with a variety of needs including people with learning disabilities, autism, older people, young people and people with mental health support needs across North and East London.

Outward Housing Department provides housing management aimed at sustaining vulnerable people in their tenancies and assisting people to move on from short term services. We work with a number of registered housing providers and in conjunction with our Group partner Newlon Housing Trust to provide housing management to their supported housing homes.

As a Housing Assistant you will be expected to contribute to the efficient and effective administration of the Supported Housing Department and work closely with the Tenancy and Income Management Officers and the Housing Management Team in order to ensure that a comprehensive, sensitive and efficient housing management service is delivered to our tenants.

You will also work as part of the Housing team to ensure a seamless service is provided across the income, housing management and maintenance functions of the department including liaising effectively with internal departments, landlords, and external agencies in relation to Housing Management matters.

The successful candidates will also have excellent organisational, administrative and IT skills, and a commitment to excellent customer service.

This role is available as a full time post of 38 hours per week and a part time role 22.8 hours per week.

Benefits:

We value everything our staff do for the people we support, so we provide a great benefits package:

  • Up to 25 days annual leave plus bank holidays (pro rata for part time)
  • Computing Scheme
  • Cycle-to-Work Scheme
  • Health Assured – Employee Assistance Programme
  • Blue Light Card
  • Eye care Vouchers
  • Flu Jab Reimbursement
  • Pension Scheme

For a Comprehensive list of all our benefits, please visit our website www.outward.org.uk

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsided by Outward.

To Apply

If you think you meet the requirements of the role, then please submit an application form detailing how by referring to the job description and person specification. You can do this by following the link below:

The closing date for all applications is 7th September 2022

Successful applicants will be invited to attend an interview on 12th September 2022

If you would like further information about Outward then please visit our website at www.outward.org.uk

We are committed to equal opportunities and welcome applications from all sections of the community.