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Since joining Outward in 2017, Lewis has progressed through various roles, including Tenancy Management Officer, Housing Manager, and Supported Housing Manager. Currently, he is the Area Manager in the Care & Support Senior Leadership Team.

Lewis pursued professional development, earning L4 and L5 qualifications from the Chartered Institute of Housing, becoming a certified housing professional. His managers supported his growth, motivating him to achieve success within the organization.

Highlights include winning the 2022 Outward Staff Leadership Award with the most team votes, transforming the Young People’s Service to a high-achieving team that won awards, and helping frontline staff advance into managerial roles.