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Team Manager – Learning Disability/Autism Specialist Support Living Service

Key Information

Job Ref
TM - NEL 06/24
Job Type
Closing Date
24th July 2024
North East London
£37,263.00 per annum
Contract Hours


We are recruiting for an enthusiastic, motivated and committed Team Manager, with extensive experience of working with adults with a learning disability/autism and complex needs to join Outward.

This is an exciting opportunity for an experienced manager wanting to further utilise their skills in coaching and mentoring the staff team, and also embedding high standards in the running of the service.

The role would involve managing our LD/ASC supported living services located in North East London. The services are either small shared houses or new build self -contained flats with a communal space. The services are designed to support the skills building needed to increase the independence of people with autism and/or learning disabilities and behaviours of concern. Responding to the Transforming Care agenda this service is providing a real opportunity for people who may have been in previously unsuitable/unstable housing, or in hospital settings, to have their own space with support that enables them to thrive and enjoy a good quality of life, as active and valued members of their community.

Outward’s autism and PBS specialist services have a strong reputation across East London, where we support people to live full and active lives, with support designed around the person’s personal ambitions and choices.

About Outward

Outward has been providing high-quality support and care services to vulnerable people for over 40 years. Set up by parents of children with a disability looking for alternatives to institutional care. Our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities and develop as individuals.

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records therefore we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

 About the role

  • You will assess new referrals and develop and manage comprehensive transition, move-in, support & risk plans.
  • You will be required to build and maintain strong relationships and partnership approach with families and involved professionals and stakeholders.
  • You will develop, coach and mentor a positive and resilient team of support workers and deputies to deliver high quality and personalised support and embed a culture of positive behaviour support.
  • You will be responsible for ensuring support is delivered innovatively, flexibly and on a person centred basis to meet the needs and outcomes of the people supported.
  • You will be responsible for delivering the service within budget and within expected performance indicators including delivering on outcomes for the people supported
  • You will be responsible for ensuring the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with the aim of achievement of outstanding.

About You

 You will have significant management experience of working in a similar setting.

Ideally you will have as a minimum:

  • 3 years’ experience of delivering person centred support to people with a learning disability/autism and complex needs including behaviours of concern.
  • A minimum of 1 years’ experience of managing a service for people with a learning disability/autism/complex needs
  • You will be an excellent communicator liaising effectively with key stakeholders including the multi-disciplinary and health professionals, family carers and people we support.
  • You will have experience of staff management and the ability to lead, motivate and develop a large team, ensuring staff are appropriately trained. You will be visible in the service and strive to model best practice and inspire support workers.
  • You will be able to think creatively and be adaptable in approaches, with experience of implementing emergency management guidance to support staff.
  • Experience of carrying out needs assessments and creating support and risk management plans for people.
  • The ability to deliver a creative and flexible service that make a positive difference to people’s lives, in accordance with an individual support plans, the service specification and CQC requirements
  • A commitment to providing high quality, personalised active support
  • Leading by example, you will uphold the rights of people we support to be involved at all levels of decision making.
  • You will share our values and passion to engage, enable and empower people with autism or a learning disability to lead the lives they want.
  • Knowledge of managing a budget is desirable


 We value everything our staff do for the people we support, so we provide a great benefits package:

  • 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
  • Comprehensive Learning & Development Programme
  • Computing Scheme
  • Credit Union Scheme
  • Cycle-to-Work Scheme
  • Death in Service Benefit
  • Health Assured – Employee Assistance Programme
  • Eye care Vouchers
  • Flu Jab Reimbursement
  • Long Service Awards
  • Pension Scheme
  • Purchase Additional Annual Leave
  • Refer-a-Friend Scheme
  • Retirements
  • Loans (including season tickets and parking permit loans)
  • Blue Light Card

How to Apply

 If you think you are who we are looking for, please submit an application form by following the link below:

Closing Date for all Applications is 23:59pm on 24th July 2024

Interviews will be held week commencing on 5th August 2024

Outward is committed to equality and diversity and welcomes applications from all sections of the community.