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Team Manager – Autism Specialist Outreach Service – London E17

Key Information

Job Ref
Closing Date
1st December 2023
London E17
£34,683 per annum
Contract Hours


Following a re-structure of our successful ASD Outreach Team, We are now seeking to recruit an enthusiastic and committed Service Manager with extensive experience of working with adults with a learning disability.

About You
You will share our values and passion to engage, enable and empower people to lead positive and fulfilling lives. From your experience of working in similar settings you will have gained the skills needed to support, manage and motivate your team to provide creative and flexible services that make a positive difference to the lives of those we support.

You will build on Outward’s already strong reputation in this field by providing consistent, transparent and professional services that both those supported and other involved professionals can depend on. Leading by example you will uphold the rights of people we support to be involved at all levels of decision making.

Autism Specialist Services, Supported Living and Outreach
Outward’s autism specialist services have a strong reputation across North East London, where we support people with autism to live the lives they choose to lead. Supported by a deputy manager and support coordinators, you will lead a large team of support workers to ensure a high standard of quality support to the people we support.
Post Holder Responsibilities

• Line manage and work with the deputy manager and support coordinators to grow the service
• Meeting growth targets for the service
• Provide management of ASC Outreach services across a number of boroughs
• You will lead a positive and resilient team of support workers to deliver high quality and personalised support that enables people to develop their independence.
• You will be responsible for ensuring support hours are delivered innovatively and flexibly whilst remaining within the budget set and also explore how new technologies can assist with this.
• You will mentor and support the team to create support plans and risk assessments that reflect people’s needs, preferences and aspirations ensuring that plans are actively implemented and reviewed.
• You will have excellent communication skill, be able to liaise effectively with a range of stakeholders and be able to make difficult decisions.
• You will have the emotional and physical resilience to work in an environment that may be challenging at times
• You will be able to translate policy into practice; including principles and practices of safeguarding adults at risk and the Mental Capacity Act.
• You will be responsible for ensuring the service is safe, effective, caring, well led and responsive to people’s needs and is managed to meet the CQC’s criteria for a ‘good Service’ and with the drive to achieve ‘Outstanding Service’ rating.

Positive behaviour Support
Outward Housing supports people who are known to present behaviours of concern by using the Positive Behaviour support model because PBS puts the person first.

PBS is pro-active and the main focus is getting the environment right for the individual, rather than responses/reactions following challenging behaviour and on better supporting the person through improving their quality of life.

PBS approaches are based on a set of values of enabling inclusion, choice, participation and equality of opportunity. PBS is about working in partnership with the person, their family, staff and professionals.

Existing knowledge/experience in following the PBS approach would be beneficial but not essential as we do provide extensive training. A shared value of understanding and supporting a person’s behaviour and finding ways to work with them to improve this is essential.

Employee Benefits
We value everything our staff do for the people we support, so we provide a great benefits package:
• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
• Computing Scheme
• Credit Union Scheme
• Cycle-to-Work Scheme
• Death in Service Benefit
• Health Assured – Employee Assistance Programme
• Eye care Vouchers
• Flu Jab Reimbursement
• Long Service Awards
• Pension Scheme
• Purchase Additional Annual Leave
• Refer-a-Friend Scheme
• Retirements
• Loans (including season tickets and parking permit loans)
• Blue Light Card

About Outward
Outward has been providing high-quality support and care services to vulnerable people for over 40 years. Set up by parents of children with a disability looking for alternatives to institutional care. Our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities and develop as individuals.

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

How to apply
If you think you meet the requirements of the role then please submit an application by following the link below:

Closing Date for all Applications is 9am on 1st December 2023.

Interviews will be held week commencing 11th December 2023

Outward is committed to equality and diversity and welcomes applications from all sections of the community.