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Support Worker – Supported Living Services Enfield

Key Information

Job Ref
Job Type
Closing Date
27th February 2023
Enfield, EN1
£21,894 per annum full time/£11.05 per hour
Contract Hours


Are you the person we are looking for?

Do you have the enthusiasm and positivity to actively support people to achieve their outcomes supporting them to live a good and meaningful life?

One day you could be supporting a person who has dementia to reminisce through music utilising your skills of patience, empathy and creativity.

The next day may bring an exciting outdoor activity to help a person we support access the community, meet others and get fit through football, bike riding, gardening or bowling.

Can you see yourself supporting a visually impaired person to develop awareness of different times of the day using an Alexa enabling them to have more control over their day?

Another day you could be helping people we support cook healthy meals from scratch helping them to succeed with their goals to develop cooking skills. No two days are the same.

If these are activities that you can see yourself doing this could be the position for you.

About Outward

Outward is a forward-thinking and inclusive charity supporting people to live with dignity and purpose. For more than 40 years, Outward has been providing high-quality support and care services to vulnerable people in London. We believe in engaging, enabling and empowering the people we support to make positive choices, have genuine control over their lives, play an active role in the community, take advantage of opportunities to develop as individuals and live the lives they want.

Do you share these values?

About the Role

We are looking for enthusiastic and committed Support Workers to provide high quality care and support services to the people we support with learning disabilities in our Enfield services.

You will support people with their day to day life, to learn new skills and develop confidence and independence and to have a good quality of life. The duties are varied and no two days will be the same. The people we support are individuals and they all deserve to be treated as such. However duties may include supporting with personal care needs, empowering people to take part in a wide range of special interests and activities that support people’s health and welling such as arts and crafts, drama, musical evenings, enabling people to be involved in household tasks, shopping trips, cooking, as well as supporting people on social occasions.

Carterhatch supported living services is a group of accommodations for people with varying levels of learning disability. The service has a number of blocks with self-contained flats and communal areas, a shared house and the level of support ranges from minimal to 24 hours full care and support across the schemes.

We expect from you:

  • Excellent team player
  • Experience in supported living or willingness to learn
  • Having the ability to build positive relationships with people we support and their families
  • Being creative and empowering in your support practise
  • Good communication skills
  • Having the resilience for supporting people through bad days as well the good
  • Embrace positive behaviour support
  • Candidates with valid driving licence will be an added advantage to our service.

Positive behaviour Support

Outward Housing supports people who are known to present behaviours of concern by using the Positive Behaviour support model because PBS puts the person first.

PBS is pro-active and the main focus is getting the environment right for the individual, rather than responses/reactions following challenging behaviour and on better supporting the person through improving their quality of life.

PBS approaches are based on a set of values of enabling inclusion, choice, participation and equality of opportunity. PBS is about working in partnership with the person, their family, staff and professionals.

Existing knowledge/experience in following the PBS approach would be beneficial but not essential as we do provide extensive training. A shared value of understanding and supporting a person’s behaviour and finding ways to work with them to improve this is essential.


We value everything our staff do for the people we support, so we provide a great benefits package such as:

  • Flexible working hours that will give you the work life balance that is right for you
  • Up to 25 days annual leave plus bank holidays (pro rata for part time)
  • Computing Scheme
  • Credit Union Scheme
  • Cycle-to-Work Scheme
  • Death in Service Benefit
  • Health Assured – Employee Assistance Programme
  • Blue Light Card
  • Eye care Vouchers
  • Flu Jab Reimbursement
  • Long Service Awards
  • Pension Scheme
  • Purchase Additional Annual Leave
  • Refer-a-Friend Scheme
  • Retirements
  • Loans (including season tickets and parking permit loans

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsided by Outward.

How to Apply

If you think you have the necessary skills and the right attitude please complete an Application form by following the link below:

Closing date for applications is 9am on 27th February 2023

Interviews will be held Week commencing 5th March 2023

We are committed to equal opportunities and welcome applications from all sections of the community.