For more than 40 years, Outward has been providing high-quality support and care services to vulnerable people in London and has grown from strength-to-strength. We believe in engaging, enabling and empowering the people we support to make positive choices, have genuine control over their lives, play an active role in the community, take advantage of opportunities to develop as individuals and live the lives they want.
About the Role
We are looking for a Support co-ordinator for our service in Tower Hamlets.
Albert Cottages is a supported living scheme supporting people with mild to moderate learning disabilities. We are looking for someone with a dynamic approach who will enable the people living there to continue a live a full and active life, engaging in community activities and developing their independence.
As a Support Co-ordinator your duties will include:
- Provide support to individuals in line with agreed support plans
- Coordinating packages of care and support for individuals and supporting individuals with reviews of support and any needs for long term care or support.
- Demonstrate good IT skills, and be able to record information clearly and professionally
- Good verbal communication skills; be able to liaise professionally with a range of external stakeholders, care managers, health professionals, other services and providers of support, and family members of customers.
- Delivering a service that promotes and supports choice, empowers individuals, helps people take control of their own support and care, and increases their independence and self-determination.
- Putting the person we support at the heart of your work, promoting each individual’s needs for independence, well-being and dignity
- Flexible approach to working shift patterns, which will include evening and weekend hours, and bank holidays.
- Supervision of staff
- Ensuring the service meets regulatory requirements
- Liaising with family and stakeholders
- Creating the rota
Positive behaviour Support
Outward Housing supports people who are known to present behaviours of concern by using the Positive Behaviour support model because PBS puts the person first.
PBS is pro-active and the main focus is getting the environment right for the individual, rather than responses/reactions following challenging behaviour and on better supporting the person through improving their quality of life.
PBS approaches are based on a set of values of enabling inclusion, choice, participation and equality of opportunity. PBS is about working in partnership with the person, their family, staff and professionals.
Existing knowledge/experience in following the PBS approach would be beneficial but not essential as we do provide extensive training. A shared value of understanding and supporting a person’s behaviour and finding ways to work with them to improve this is essential.
We value everything our staff do for the people we support, so we provide a great benefits package:
- Flexible working hours that will give you the work life balance that is right for you
- Up to 25 days annual leave plus bank holidays (pro rata for part time)
- Computing Scheme
- Credit Union Scheme
- Cycle-to-Work Scheme
- Death in Service Benefit
- Health Assured – Employee Assistance Programme
- Blue Light Card
- Eye care Vouchers
- Flu Jab Reimbursement
- Long Service Awards
- Pension Scheme
- Purchase Additional Annual Leave
- Refer-a-Friend Scheme
- Loans (including season tickets and parking permit loans)
Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsidised by Outward.
How to Apply
If you think you meet the requirements of the role then please complete an application form detailing how by referring to the job description and person specification. This can be completed by following the link below:
The closing date for all applications is 13th July 2023
Interviews will be held week commencing 24th July 2023
We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.
Outward is committed to equality and diversity and welcomes applications from all sections of the community.