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Senior Quality & Business Support Administrator

Key Information

Job Ref
Job Type
Closing Date
6th April 2022
Tottenham Hale, London, N17
£26,881 per annum
Contract Hours


About Outward

Outward (Housing) is a vibrant and inclusive charity providing care, supported housing, respite breaks and community support services to people with learning disabilities, autism or other support needs due to age, circumstance or disability. We have been operating successfully for over 45 years, are part of the Newlon Group and work predominantly across North and East London.

We employ more than 400 people, provide services in 9 London boroughs and work with many community volunteers who support our charitable activities. Our vision is that every person should have the opportunity to be valued, active participants in their communities; living the life they choose and breaking down barriers they face by support which engages, enables and empowers people towards further independence.

The Role

Are you passionate about quality and/or business support? Do you want to drive high standards of care and support services to people living in their own home or in supported housing? If so, we would love to hear from you.

The main purpose of the role is to assist the Quality and business support team in monitoring and managing Outward’s Quality Management systems, to ensure our services are delivered to the highest standard of quality. This role would suit a forward thinking, professional individual who is looking for their next career move experience.

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment.  If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.


We value everything our support workers do for the people we support, so we provide a great benefits package:

  • 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
  • Comprehensive Learning & Development Programme
  • Computing Scheme
  • Credit Union Scheme
  • Cycle-to-Work Scheme
  • Death in Service Benefit
  • Health Assured – Employee Assistance Programme
  • Eye care Vouchers
  • Flu Jab Reimbursement
  • Long Service Awards
  • Pension Scheme
  • Purchase Additional Annual Leave
  • Refer-a-Friend Scheme
  • Retirements
  • Loans (including season tickets and parking permit loans)
  • Blue Light Card

How to Apply

If you think you are who we are looking for, please submit an application form by following the link below:

The closing date for all applications is 23:59pm on 6th April 2022

Interviews will be held week commencing 11th April 2022

We are committed to equal opportunities and welcome applications from all sections of the community.