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Marketing & Communications Officer

Key Information

Job Ref
Marketing & Communications Officer
Job Type
Permanent
Closing Date
20th November 2024
Location
Tottenham Hale, London, N17
Salary
£27,000 per annum
Contract Hours
Full-time

Description

About Outward
For more than 45 years, Outward has provided high-quality support and care services to vulnerable people in London. We believe in engaging, enabling, and empowering the People We Support to make positive choices and live the lives they want.

About the Role
We are looking for a creative and enthusiastic Marketing and Communications Officer to help showcase the fantastic work happening at Outward. The ideal candidate will have prior experience in marketing or communications, with a passion for the field and a keen eye for detail. While marketing experience is preferred, we also welcome applications from those with relevant skills and a drive to develop further.

Key Responsibilities:

  • Collaborate with staff and People We Support (PWS) to create engaging social media, blog, and video content.
  • Identify and share positive stories both internally and externally via Workplace (or other media) and stakeholder newsletters.
  • Help design and deliver communication training sessions for staff teams.
  • Maintain and update our website and intranet.
  • Ensure Workplace staff records are up to date
  • Assist in organising conferences and events.
  • Research and explore new marketing opportunities.
  • Analyse the impact of marketing campaigns and prepare measurement reports, provide statistical evidence and reports to monitor and evaluate funding objectives
  • Support additional tasks and projects as needed to assist the Marketing and Communications team.
  • Write, edit and proofread marketing material for use in different channels
  • Provide administrative support, including research and responding to enquiries to support the New Business Team.
  • Provide fundraising support. Research and identify funding opportunities, particularly for Nutley Edge, our holiday, respite, and activity centre for disabled adults.
  • Prepare and submit funding applications, ensuring alignment with funding criteria.
  • Cultivate relationships with charitable trusts and potential funders.
  • Provide statistical evidence and reports to monitor and evaluate funding objectives.

Skills and Experience:

  • Some experience in a marketing or communications environment. (E)
  • Experience of planning, implementing and evaluating successful marketing activities (E)
  • A willingness to build on knowledge in all areas of work (E)
  • Ability to create and maintain strong working relationships with internal and external stakeholders (E)
  • Experience in supporting the delivery of marketing training programmes and the production of training and best practice guides. (D)
  • Strong grasp of social media platforms (Instagram, Facebook, LinkedIn, TikTok, etc.) and tools like Hootsuite. (E)
  • Ability to create and edit video content. (D)
  • Excellent written and verbal communication skills to produce briefs, newsletters, presentations to communicate in a clear, meaningful and effective way. (E)
  • Experience in managing web and intranet content is desirable. (D)
  • Able to demonstrate high level of IT literacy, including using databases, Microsoft office. (E)
  • Creative thinking and initiative, with the ability to solve problems practically. (E)
  • Experience of working within the charity, housing or social care sector (D)
  • Understanding of analytics and reporting systems, including Google Analytics, to interpret and improve performance (D)
  • Provide administrative support, including research and responding to enquiries to support the New Business Team. (E)
  • Strong time-management skills and ability to work collaboratively and independently. (E)
  • Able to demonstrate diplomacy, sensitivity and empathy with the issues of disability. (E)
  • Educated to at least “A” level standard, preferably in Business, English, and Maths. (E)
  • Established experience of working in a marketing and/or communications role (D)
  • A degree, preferably in marketing, business, journalism or English (D)

E – essential, D – Desirable

 

Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

  • 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
  • Comprehensive Learning & Development Programme
  • Computing Scheme
  • Credit Union Scheme
  • Cycle-to-Work Scheme
  • Death in Service Benefit
  • Health Assured – Employee Assistance Programme
  • Eye care Vouchers
  • Flu Jab Reimbursement
  • Long Service Awards
  • Pension Scheme
  • Purchase Additional Annual Leave
  • Refer-a-Friend Scheme
  • Retirements
  • Loans (including season tickets and parking permit loans)
  • Blue Light Card

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsided by Outward.

How to Apply

If you think you have the necessary skills and the right attitude, please send your CV and your covering letter outlining your motivation for applying to Outward by following the link below, how your skills and experience align with the requirements of the Marketing and Communications Officer role, and any particular achievements or projects that demonstrate your suitability. To apply, please follow the link below:

 

The closing date for all applications is 9am  on 20th November 2024

 We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.

 

We are committed to equal opportunities and welcome applications from all sections of the community. As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI)? Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.