Floating Support

Floating support is our service providing domestic advice and support to people over the age of 18, to enable them to maintain independence in their own homes. Floating support services are short-term (supporting people for less than two years) and are flexibile enough to support a person regardless of the type of accommodation in which he or she lives.

This kind of support service helps people to become more independent, and may mean that they can continue to live independently at home when, without support, it would be difficult for them to do so.

Floating support can help with

  • Maintaining a home or tenancy

  • Budgeting and benefit claims

  • Developing independent living skills

  • Gaining access to other services, including important health services

  • Helping to make sure accommodation is safe and secure.

We cannot provide personal or health care through floating support. Other sources of funding are available for these services.

Our floating support services are offered in Redbridge and Waltham Forest.


The floating support we offer in Redbridge is to people aged 55 or over with support needs, according to eligibility criteria. We also provide a specific Asian elders service. We can take referrals from professionals, family members or individuals themselves.

Please download the Redbridge Older People Floating Support referral form

Waltham Forest

The floating support we offer in Waltham Forest is for people with a learning disability, over the age of 18 and residing in Waltham Forest.

Make a referral or enquiry


Call: 0208 553 9123 | Email: referralsopshub@outward.org.uk

Waltham Forest

Call: 020 8496 3000020 8988 789707793 470130

Email: wfdirect@walthamforest.gov.uk | eservina@outward.org.uk