Older People Services

Outward has a long track record of providing quality care and housing-related support services to older people, including extra care services, sheltered/supported housing and floating support. Our success in supporting older people to maintain independence stems from our commitment to working collaboratively with key partners such as Community Mental Health Teams (CMHTs), Older People’s Care Management Teams, Community Rehabilitation Teams, care agencies, voluntary services such as Age UK, housing providers and other professionals, to deliver a seamless holistic service.

Currently we support around 450 older people across Hackney and Redbridge. We have vast experience in providing services for people whose needs can change due to a mental health relapse, onset of dementia, dual diagnosis and end-of-life care. Due to the wide range of services we currently deliver to older people, and the expertise Outward has developed working with other user groups, we are able to respond proactively to the range of complex needs older people may face.

Supported Living Services and Extra Care

Our supported living services in Hackney and Redbridge enable older people to maintain their independence in accessible and homely one-bedroom apartments. These services offer the opportunity for older people to live independently while, at the same time, be involved in activities and to socialise with others in communal areas.

Many of our services also have onsite care staff for those people who need additional help with their personal and domestic care.


Our older people supported living services and extra care schemes are for:

  • people aged 55+

  • and for people with a learning disability aged 55+.

Make a referal or enquiry

Hackney referrals

Referrals go through the London Borough of Hackney.

Call: 020 8356 6262 | Email: access@hackney.gov.uk

Redbridge referrals

Referrals go through London Borough of Redbridge. To apply, please visit the Redbridge website

Redbridge Floating Support

We run a floating support service in London Borough of Redbridge that helps older people maintain their independence at home. Find information about how to access this service here