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“Being at Outward has been a major learning curve. I have learned a lot as I’ve progressed through my positions – from support worker to support coordinator to deputy manager and now service manager.

Throughout the years I’ve learned quite a bit about the individuals here as well as our colleagues. It has been rewarding supporting the individuals and now I’ve known them for a long time and been able to build that relationship with them, making sure they have the best quality life and fighting their corner for certain things to be in place. I think the most rewarding part of my job is seeing where we’ve come from, seeing where we are now and seeing how we can get better.

Outward is definitely a good organisation to work for. Having staff benefits is also attractive to a lot of people.”