Outward's 2017 Staff & Volunteer Awards: our (very worthy) winners

4th May 2017

Outward's Staff & Volunteer Awards take place at the start of every year and are a chance for us to recognise the fantastic work that our staff do each day to Engage, Enable and Empower both the people they support and fellow colleagues.

We are delighted to announce the winners of this year's Staff & Volunteer Awards. We had a great response, with over 30 nominations from across Outward, both from staff and customers.

There were lots of worthy nominations from all sorts of different services, and for all sorts of different reasons, and it was difficult to pick the winners.

In the end, the nominations were shortlisted by Peter Little, Outward's CEO, and Jackie Ballard, the Chair of Outward's Board. The shortlist was then presented to a panel of Outward customers, who chose the final winners. So with no further ado...

Winner of the Volunteer Award:

  • Aidyn Rakhmetov – Befriender @ Hackney Volunteering & Befriending Service, nominated by a colleague for providing excellent support in a time of crisis or transition:

"Aidyn has been a huge asset to the befriending service as he is near to perfect with communication and he has gone far beyond his duty as a volunteer to improve the lives of his two clients. He has become a really valued part of their lives. Due to the language barrier of his client, he has provided translation services, along with supporting her all around London on day trips. He has not only supported his client but also her family and they really trust him."

Winners of the individual Staff Awards:

  • Diane Dughuid – Deputy Manager @ Crayford Road, nominated by a colleague for supporting customers with learning disabilities to find learning and training opportunities, and for helping to make her service more efficient and effective:

"Diane has acted as a role model to enable staff to support customers with learning disabilities to take on new opportunities, such as volunteering, and empowered staff to understand customer skills and abilities, to be able to be more independent through developing cooking and food preparation skills. Through travel training / through exploring technology optionsm, such as gadgets that work with a customer who is partially sighted to use a kettle / the microwave / to be able to do the laundry and use the washing machine."

  • Pamela Gachette – Senior Support Worker @ Islington Low, nominated by a colleague for forging excellent partnerships with parents, carers and fellow professionals, and for successfully managing complex needs and challenging behaviour:

"Pam has worked with her team to produce excellent outcomes and progress for a customer with mental health needs, as well as his learning disability, whereby he would only communicate with one staff. He is now communicating with the whole team and coming to the office more regularly. He has been offered to be involved in interviewing news staff and has stated he would like to be involved."

  • Uchendu Anyabuzo – Support Worker @ Camden Supported Living Services, for providing excellent support in a time of crisis or transition:

"Uche has supported a very complex customer through many incidents of serious challenging behaviour, and remained professional and committed to working with this individual, even though Uche has been hurt and had to deal with stressful situations. Uche has worked closely with the professionals at our Camden supported living services to implement a positive behaviour support plan, to better support this person and help him to manage his challenging behaviour."

Winner of the Team Award:

  • The Camden Road Team - nominated by a colleague for successfully managing complex needs and challenging behaviour:

"The team are holding regular house meeting with customers, all of whom have a learning disability,and involving them in the redecoration of their homes, for example supporting them to choose the colour scheme for the painting of the communal areas. The team proactively supported a customer who had refused to engage in a discussion around education to register for a creative writing programme. The team also successfully supported a customer who was never interested in employment opportunity to secure a job with Shelter Charity Shop."

We also celebrated our Long Service Awards, saying a big thank you to dedicated Outward staff who have been with us for 5, 10, 15 and 20 years. You know who you are!

We'd like to congratulate all the nominees and thank everyone who nominated. It's great to see all the inspirational work happening across Outward.